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Terms & Conditions

Welcome to our www.lawrenceindia.com, referred to as “website”. If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern Lawrence Travels and Tours Private Limited’s relationship with you in relation to this website.

The term Lawrence Travels and Tours Private Limited or “us”' or “we” refers to the owner of the website whose registered office is Shop Chandralok Building, Ground floor, 36 Janpath, New delhi-110001 (India). Registration No. of Lawrence Travels & Tours Pvt Ltd. is 55-85634 of 1996-97, at New delhi dated 6/3/1997 Under Companies Act 1956(1956 of 1).

The term “you” refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
  • Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
  • This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website which are not the property of, or licensed to, the operator are acknowledged on the website.
  • Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • You may not create a link to this website from another website or document without Lawrence Travels and Tours Private Limited’s prior written consent.
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of India or other regulatory authority.
  • All disputes arising shall be subject to the jurisdiction of Indian courts at New Delhi.

Disclaimer

The information contained in this website is for general information purposes only. The information is provided by Lawrence Travels and Tours Private Limited and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Lawrence Travels and Tours Private Limited. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website up and running smoothly. However, Lawrence Travels and Tours Private Limited takes no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Privacy Policy

This privacy policy sets out how Lawrence Travels and Tours Private Limited uses and protects any information that you give Lawrence Travels and Tours Private Limited when you use this website.

Lawrence Travels and Tours Private Limited is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.

Lawrence Travels and Tours Private Limited may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from 15 July 2010.

What we collect
We may collect the following information:
  • name and job title
  • contact information including email address
  • demographic information such as postcode, preferences and interests
  • other information relevant to customer surveys and/or offers
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
  • From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone, fax or mail. We may use the information to customise the website according to your interests.
Security
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies
A cookie is a small file which asks permission to be placed on your computer's hard drive. Once you agree, the file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.

We use traffic log cookies to identify which pages are being used. This helps us analyse data about webpage traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes and then the data is removed from the system.

Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.

You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.

Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

Controlling your personal information
You may choose to restrict the collection or use of your personal information in the following ways:
  • whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes
  • if you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by writing to or emailing us at lawrence3@vsnl.com, sales@lawrenceindia.com, azaadu@lawrenceindia.com.
We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so. We may use your personal information to send you promotional information about third parties which we think you may find interesting if you tell us that you wish this to happen.

You may request details of personal information which we hold about you under the Data Protection Act 1998. A small fee will be payable. If you would like a copy of the information held on you please write to Shop Chandralok Building,Ground floor,36 Janpath,New delhi-110001 (India).

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above addresses. We will promptly correct any information found to be incorrect.

Contacting Us
If there are any questions regarding this privacy policy you may contact us using the information below:

Lawrence Travels & Tours Pvt Ltd
# 151,Rajendra Bhawan,Rajendra Place
,New Delhi-110008,INDIA
Phone: +91-11-4686 8686
Mobile: +91-98101 45718
Email ID: lawrencerajiv@gmail.com,

Cancellation / Modification Policy

  • Due to different nature & numerous types of travel services offered by Lawrence Travels & Tours Pvt Ltd,(read Lawrence travels ,hereafter) on it's website www.lawrenceindia ,& changing dynamic pricing policy of hotels/airlines etc -there cannot be a standard cancellation policy made available & will depend upon nature of tour /hotel/airline ticket/transport booked & policy of the principal involved
  • Request for cancellation will only be entertained on receipt of communication in writing to Lawrence Travels viz by hand/fax/email on given contact address
  • Lawrence Travels reserves the right to charge minimum US$ 100 or INR equivalent per person; as their own cancellation processing fee in addition to cancellation rules as applicable by principal involved (iv) No refund will be made if request for cancellation of palace on wheels train/royal rajasthan train tour is received< 60 days before train tour depart
  • No refund will be made if request for cancellation of Golden Chariot Train/Southern Splendour Train/Deccan Odyssey train tour is received<30 days before train tour depart
  • There are no standard cancellation policy governing Hotel booking in India & will vary case to case of principal involved.
  • The airline ticket cancellation rules are governed by terms & conditions of individual airline involved & on nature of fare on which airline ticket has been issued
  • No refund will be made for cancellation of bus ticket,within 24 hrs of depart
  • The Indian railways have fixed cancellation rules & same can be easily accessed online on IRCTC website
  • There will be 100% cancellation fee if ; Overseas tourist attempts to arrive in India without valid visa or quotes lack of knowledge of Visa Policy of Indian govt for Foreign Nationals
  • Before booking of tour ;Both Indian/Overseas tourists must understand that India is a developing economy with limited tourist infrastructure viz delayed flights ,train not running to scheduled time; frequent power breakdowns; poor traffic sense ; Request for cancellation under such conditions will be governed by clause "force majuere"
  • Due to India's political plurality ; frequent calls are made for "local & national bandhs" and /OR public transport strikes,in different parts of the country-at Short notice ,effecting prepaid sightseeing tours,excursion & inter city travel.Under such unusual circumstances;Lawrence Travels & it's staff will try their best to render proper travel services within the client's safety involved.However , .The clause of "force majuere " will apply in all such cases
  • Having a federal government structure; each individual state/central govt may levy additional taxes at short notice & client is liable to pay for same & cannot cancel the tour for this reason
  • There is no concept of tour insurance in India & tourist are advised to pre-purchase tour & medical insurance from their country of origin
  • Lawrence travels works as the booking agent for the principal hotel/transporters/airline/tourist train operator etc & cancellation policy is governed by the principal involved ;which may vary from case to case and/or time to time of cancellation request made
  • Disputes if any,are subject to jurisdiction of courts of New Delhi (India ) only & not at destination/ city/country from where client has made the payment
  • Request for postponed/cancellation of travel bookings due to medical emergency to self/immediate family are governed by cancellation rules of Principal involved
  • In case of dispute, or non delivery of services committed ; The liability of Lawrence Travels is restricted to maximum of actual commission earned from principal involved and/ or profit costed in the tour package

Refund Policy

  1. Requests for Refund must be forwarded in writing to contact address of Lawrence travels & tours(p) ltd. within 15 days of completion of tour
  2. Due to strict foreign exchange rules of reserve Bank of India ,refunds can only be made in same financial year in which services have been committed to be rendered
  3. Client is liable to bear the full amount processing fee charged by the bank for making the refund
  4. Lawrence Travels reserves the right to charge minimum US$ 100 or INR equivalent per person; as their own refund process fee
  5. Lawrence travels works as the booking agent for the principal hotel/transporters/airline/tourist train operator etc & refund policy is governed by the principal involved ;which may vary from case to case
  6. In case of dispute, or non delivery of services committed ; The liability of Lawrence Travels is restricted to maximum of actual commission earned from principal involved and/ or profit costed in the tour package
  7. Non deliverance of service due to local strikes/earthquake/terrorist attacks/any other natural disaster are governed by "force majuere"
  8. There is no concept of tour insurance in India & tourist are advised to pre-purchase tour & medical insurance from their country of origin





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